We know it can be difficult to access services in person at the moment and that the lockdown and the pandemic can make sex and relationships as well as keeping on top of our sexual health difficult. We also know that, even when things are ‘normal’, it can sometimes be a bit embarrassing talking face to face with someone about sexual health, sexual wellbeing and related issues. It’s for these reasons that we’ve launched a new webchat service.
Our webchat service is a really great way for people to connect with one of our of sexual health, sex and relationships and HIV professionals, without the need to book a face to face session or have the struggle of finding a convenient time to phone us during our office hours.
Webchat gives you the opportunity to chat online with one of our friendly team and to get free, confidential and non-judgemental support and information. Remember – we’ve pretty much heard everything, so you needn’t feel concerned about asking a question!
We won’t ever tell you what you should do, but we will give you non-judgemental, unbiased information to help you make your own informed decisions. We can also find and signpost you to other relevant support and information and although we can’t offer you medical advice, we can make sure you know where to go for it.
How does it work?
To speak to someone through our webchat service, click the purple ‘Chat’ icon in the bottom right hand corner of our website.
We’re online at least 3 times a week (see below) with regular slots and guest slots from other professionals. See our opening times below. If you don’t catch us while we are online, leave your email address and we’ll get back to you as soon as possible.
Regular slots:
- Tuesday 5.30pm-8.30pm with Meg, Sexual Health Education and Training Specialist
- Wednesday 1pm-4pm with Meg
- Saturday 7pm – 8pm with Mel, Sexual Health Information Worker
- Graham Lewis, MSM, Gay and Bisexual Men’s Worker (day and times TBC shortly)
- Shiellah, HIV Emotional Support Worker (day and times TBC shortly)
We hope to increase the number of regular slots over the coming weeks.
Guest slots:
Will be advertised on our website and social media, so keep an eye out.
Confidentiality: Our webchat is entirely confidential. We won’t share what you talk about with anyone else unless we are concerned about your safety or the safety of someone else. If we need to talk to anyone else, we’ll let you know.